If you are using an Android Smartphone running
Android 6.0 or above, you must have encountered screen error when you start
using the Facebook messenger. You may find on several forums where many users have
been asking, why is my Facebook messenger not working and
displaying off error code?
Well, chances are there could have been a disk
space problem, several media stored in the application when the file associated
with the app is detected. But no worries! Here, we will guide you with brief
troubleshooting techniques that you can follow to check common error codes 368,
504, for instance.
Brief Guidelines for Facebook Messenger Error 368
Step 1: If you are sure of the app resulting in
the Facebook messenger error 368, you can head over to Settings > Apps and hit
the settings cog icon located at the top right.
Step 2: From settings, you can head over to Special
Access and tap on the draw over other apps.
Step 3: On this page, you will find all the apps that
require the screen overlay permission. Just look for the app and enable the
Permit drawing over other apps.
Step 4: If you find the permission enabled, disable
it and then enable it back to fix the error.
Step 5: Still, no luck? Well, you need to clear the
application cache and also data on your Android phone.
Step 6: Update the Messenger app from your
device.
Step 7: Final workaround would be removing and
reinstalling the Messenger. Once you do that, you will be needed to login to
your account.
Now, move on to the next common issue.
Troubleshooting Breakdowns to Fix Facebook Error Code
504
Messenger will not load on your Android properly if
it’s been continuously shown up like Facebook
error code 504. Here we are going to discuss some of the generic
solutions that might help you fix the problem. So why wait? Go with the steps
down below:
ü The first and foremost thing you can do is to
restart your phone. Yes, just by restarting your phone, your error issue may go
off, and once again, you could use the messenger app.
ü Check the connectivity if you are using the data
connection of your Android device. If you have slow internet, this issue is not
away from encountering your device.
ü If you are still getting the issue, try applying
force stop. Doing so will force the app to stop running and can be useful if it
misbehaves.
ü Clearing data will clean up all data used by the
app like user settings, etc.
ü Make sure to clear off the cache. Once you do it,
temporarily clears up the app's data, and it will not remove user settings in
the app.
ü If nothing goes in your way, you must uninstall the
app and reinstall it again. Once you do that, you will be required to enter
your username and password to log in on the app launch. Now, you will not see
any error on your Android screen.
This is it! Hope you enjoy learning something new
to troubleshoot these errors. However, some way around, you may need someone to
get help.
How to Contact Facebook Live Chat and Get Necessary
Technical Help?
Looking for an answer to a question, does
Facebook have a Live Chat? Well,
the answer is yes. Businesses that advertise or individuals on Facebook now
have access to one-to-one assistance through Live Online Chat. By getting
through the “Get Help,” you can chat and screen share with a trained specialist
to answer quickly.
