Whether you are interested in a career in law enforcement or are
simply curious about the innerworkings of this field, you may wish to learn
more about the role of a crisis negotiator. These professionals work in
high-risk situations and have the potential to deescalate situations and save
numerous lives. Consider a few key facts about how crisis negotiation works and
who plays a central part in navigating these events successfully.
Experience
There are many routes a person can take to become a crisis
negotiator, but they all generally involve years of experience. Some of these
specialists work for federal law enforcement agencies, while others begin their
career as a police officer, rising to the rank of detective.
Equipment
Various companies offer crisis
negotiation products that help professionals safely handle dangerous
situations. These may include speciality phones and even video systems. Crisis
negotiators must be able to use this equipment, as well as their own personal
protective gear, to manage crises.
Specialized Training
Crisis negotiators are also trained in certain techniques based
on psychology and behavioral analysis. One such method involves establishing a
level of connection and trust with the offender and providing him or her with
potential resolutions to the situation.
Character Traits
While this high-stakes job certainly requires a great deal of
preparation, there are also many innate qualities that would recommend a
certain person for the job. For one, negotiators must be able to remain calm and composed in
stressful situations. Additionally, it's important for these specialists to be
able to demonstrate empathy even to those committing criminal acts. The ability
to make quick decisions is also valuable.
Crisis negotiators fulfill an essential role within law enforcement agencies to neutralize dangerous circumstances and prevent loss of life. With the level of experience and training this position requires, it no doubt merits a great deal of respect.
