Essential Communication Skills A Person Needs To Succeed In the Business World
In business enterprise, situations may arise where people running the day-to-day operations become answerable to the top management for certain glitches. Such dilemmas can arise when the employees fail to handle a customer compliant in the proper manner or could not t0 complete a certain project within its deadline. Again, there may be instances where the investors and stakeholders of the organization complain of not getting adequate information on its present financial status. In each of the above circumstances, inadequate communication is normally responsible for the occurrence of the problem.
Leslie Hocker, a reputed entrepreneurial coach and business expert says communication is an essential skill every human being has to master. Whether an individual is about establish a start-up business or wants to make a career change, he/she needs to master certain business communication skills in order to be a class apart. However, many people who work in the field of trade, industry and commerce want to know what skills they need to gain expertise in to stand out among the crowd. She cites the following vital communication skills that people need to master in order to succeed in the business world:
1. Active listening skills
The ability to pay attention to and include the views of other people is an important aptitude a person must have to survive and strive in the business world. Listening shows that a person values the opinion of others outside his/her own believe system and is open to new ideas. Due to this, that individual’s audience considers him/her an equal partner and may consult them to find an amicable solution to a particular problem.
2. Verbal skills
The ability to convey concepts, thoughts, outlooks and updates in a clear and concise manner sets a person part in the world of trade and commerce. Verbal communication in business and workplace needs to be precise and to point so that it is possible to come to a mutual consensus among various individuals.
3. Teamwork skills
In the business world, situation may arise where people with different skill sets and opinions have to work together to get a complete a task. This implies keeping aside personal difference and working together to fulfill a common objective. For any team to be successful, it is important for the individual members to recognize that their combined efforts will get the job done.
4. Negotiation skills
In order to secure a profitable contract, all entrepreneurs are aware that the parties to the agreement must reach a mutual beneficial understanding. This type of ‘win-win’ solution goes a long way in nurturing and maintaining a positive relationship between such parties for more favorable interactions in the future.
5. Networking skills
With the advent of the information age, it is important for entrepreneurs for project a positive image of their businesses. This goes a long way in encouraging other like-minded people to join their business network.
Leslie Hocker says the above vital communication skills go a long way in helping an individual succeed and gain a firm foothold in the business world.